Common Questions

Aapke Sawalat, Hamare Jawab

Can the package price be reduced or negotiated?
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No — package prices are completely fixed and non-negotiable. These prices reflect the actual scope of work and the quality of each deliverable. We do not offer discounts because we do not compromise on the quality of what we deliver. What you see is what you pay — no hidden charges either.
Is the advertisement budget included in the package price?
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No — the advertisement budget (ad spend) is always the client's own investment, separate from the package fee. The package covers campaign setup, ad creative design, targeting strategy, management, and performance reporting. The actual money spent on Facebook, Instagram, TikTok or YouTube ads is paid directly by the client to those platforms.
What types of social media posts are included and can I choose?
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Yes — you choose the mix. The total number of posts (20, 30, or 40 depending on your package) can be distributed however you like. You can ask for all product posts, or a mix of product posts, sale posts, and offer posts. The only requirement is that the total stays within your package limit. Whatever you tell us, we design.
How many revisions are allowed per product design?
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The Starter and Growth packages include 3 rounds of revisions per product design. The Elite package includes unlimited revisions. A revision round means you review what was designed, give feedback, and we update accordingly. We want you to be 100% happy with every design.
What is the delivery timeline for the complete package?
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The store, branding, and packaging deliverables are typically completed in the first 4–6 weeks. SEO and social media content are delivered on an ongoing monthly basis throughout the package duration. Ads are launched once the store and content are live. The exact timeline is shared at the start of the project.
What happens after the package period ends?
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After the package period, the store, domain, and all designed assets are fully yours. You can choose to continue with a monthly retainer for SEO and ads, or manage independently. We will always provide you with all source files and access credentials at the end of the project.
Can I add more services or upgrade to a higher package later?
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Yes — if you start with the Starter Package and want to add ads or more SEO later, we can discuss a top-up at the adjusted rate. Upgrading to a higher tier at the start is always more cost-effective, but we understand budgets and will always work with you to find the right solution.