Terms & Conditions

Swis MAX is a website development company where we provide services to our valued customers including website development and designing solutions. All the data used to represent products and information about company is subject to be provided by the customer therefore we take no responsibility in case of any copyright act violation by our customer wittingly or unwittingly.

We do not provide text or image contents on website for our customers so if there is any kind of issue regarding product images, text contents or any kind of data used in website please contact the website owner, we shall not entertain any kind of inquiry regarding purpose mentioned above.

Yearly/Monthly Designing Packages

  • We will take 100% advance payment for the annual package.
  • Yearly packages are not allowed in monthly bases.
  • All prices are exclusive of all taxes
  • In annual package after finishing the limits of design we will charge 500 pkr/ design.
  • Logo creation, Food Menu, Corporate Branding, Advertisement Billboard, Backdrop & Building Penaflex  is not including in this package .
  • You can design maximum 4 pages of each brochure (include front and back)
  • Book and billboard designing are not include in this package.
  • Website designing and development are not include in this package.
  • Your every order will be completed in 24 to 48 hours.
  • In contract 2 to 3 jobs per day allowed with maximum 3 revisions
  • In contract 30 to 35 jobs per month allowed if you will use upto 35 jobs we will charge separately
  • Our service will not be available on sundays and after 5 pm. But if there is an emergency, we will give you our support. 
  • Your previous remained monthly limits of design will not added in next month’s package.
  • Video limit is maximum 20 Seconds. If your video limit increase to 20 seconds then we will charge according to video.
  • Cancellation accept first 15 days, Otherwise contract non cancelable, non refundable and non adjustable.
  • if you want to cancel the package then you will inform us before 30 days*.
  • if we committed with you any extra services in Monthly/ Yearly Package it should be mentioned on contract/agreement otherwise that services will be not acceptable.

*Monthly Package **Yearly Package

Payment Terms (Starting for any Project & Services)

  • We charge minimum 50% of total amount in advance.
  • 50% remaining amount will be pay at the time of final uploading on your hosting.
  • Domain & Hosting payment 100% advance.
  • In case of of late payment from customer, you will pay payment in 15 days after uploading otheriwse SwisMAX will suspend your website with writen on website (its closed due to none payment)

Project Time Lines/Duration

  • **Static website will be complete in 10 to 14 days after design confirmation.
  • **CMS website will be complete in 15 to 20 days after design confirmation.
  • **Dynamic/Portal website will be complete in 45 to 50 days after design confirmation
  • **Software/Cloud Base Software will be complete in 60 to 70 days after design confirmation

**If content not given by customer then time duration of project will increase according to provided content date

Social Media Advertisement

  • We will take 100% advance payment for the any advertisement.
  • Swismax Solutions 20% commission of advertisement 100% advance with advertisement payment.
  • All prices are exclusive of all taxes

Candidate Management Software

  • Candidate Management integration will be proceed after payment
  • Any custom editing of features are not included in this package
  • In case of data losing / hacking - we will not responsible on 3rd party hosting / cloud
  • In case of data losing / hacking - we will responsible if you are using our hosting services

Refund / Payments policy

  • Domain & Hosting non-refundable in any case
  • After confirmation of design we will immediately start developing of website the payment will not be refunded at this stage. After completion of 60% project full payment is due on client in completion.
  • In case of cancellation (from client cancel of project) all amounts & charges will be deducted without any discount. 
  • Designing/Corporate Branding/Product Designing/Social Media Designing payment will be non-refundable.
  • Cancellation of Social Media Yearly Contracts time priod is 10 days after starting the project, after 15 days cancellation not acceptable.
  • Cancellation of monthly contract customer inform us before 10 days of cancellation of contract.
  • Facebook, Google, Youtube, Twitter & LinkedIin marketing payment is none refundable.
  • If in any case your some amount is ramining on social media then its none refundable on cash, its just adjust in advertisement.
  • In case of drone shooting payment is none refundable.
  • If in the case of customer company / office will be permanently / temporarily closed or terminated then yearly contract / website / software development or drone shooting payment is none refundable.

SEO & SEM

Agreement shall be effective as of the time frame Customer signs up for SEO Services. Agreement may be terminated by either party upon written notice to the other, if the other party breaches any material obligation provided hereunder and the breaching party fails to cure such breach within thirty (30) days of receipt of the notice. Agreement may be terminated by SwisMAX 

  • immediately if Customer fails to pay any fees hereunder; or 
  • if Customer fails to cooperate with SwisMAX or hinders SwisMAX's ability to perform the SEO Services hereunder. 
  • It is responsibility of client to provide required data in time, if customer does not provide it in time we are not responsible for poor ranking in SEO further the paid amount for this tenure in non refundable in any case nor we will provide any services in compensation for free. 
  • Minimum time for SEO result is 3 months please do not ask for progress report before that.

Drone Coverage & Shooting

Note: Coverage One package we are not covering any indoor office, head office, site office, labour photos, near points & under roof coverage.

  • *Editing /Enhancement on only selected photos & videos
  • First we will do survey of your location after completion of survey will start shooting
  • Maxmium drone shooting is allowed for 1 hour
  • Expenses are not included in any drone package
  • If in any case FIA/Army/Ranger/Police/ISI collect/suspend our drone at location then client will be relese our drone from FIA/Army/Ranger/Police/ISI.
  • In residential area drone shooting are not allowed.
  • If any location wants permission then client will give us permission to shoot
  • If customer want any selected location coverage then you will inform us before payment
  • If customer want coverage out of Islamabad/Rawalpindi then customer will pay Patrol Expense, Tool, Expense, Accommodation & Foods

Video Production/Making

Agreement shall be effective as of the time frame Customer signs up for Video Production / Making Services. Agreement may be terminated by either party upon written notice to the other, if the other party breaches any material obligation provided hereunder and the breaching party fails to cure such breach within thirty (30) days of receipt of the notice. Agreement may be terminated by SwisMAX 

  • immediately if Customer fails to pay any fees hereunder; or 
  • if Customer fails to cooperate with SwisMAX or hinders SwisMAX's ability to perform the Video Production Services hereunder. 
  • for any video production/making minimum required 24 to 48 hours

Note: All terms & conditions are approved from our lawers.

Facebook Page Verification & Requirements

  • 100% amount will be in advance with our service charges
  • If in this case your documents are not valid as per facebook then we are not responsible for any cancellation
  • if in this case reduce Page Likes / Followers we will be responsible
  • Page verification 7 to 8 business days required from facebook
  • Wikipedia content and account creation 3 to 4 business days required

Requirements

  • Company Registration Documents (Valid)
  • Company Owner Information (Valid)
  • Owner Passport / Driving Licence / Tax Document (Valid)
  • WikiPedia Business Page 3 Month Old