What is business email hosting and why do I need it?
Business email hosting gives you a professional email address using your own domain — like info@yourcompany.com instead of yourcompany@gmail.com. It's hosted on secure servers with anti-spam protection, high storage, and 99.9% uptime. You need it because a professional email builds instant trust with clients, prevents your emails from going to spam, and gives you full control over your business communications.
Do I need to already have a domain to get business email?
Yes, you need a domain name (like yourbusiness.com or yourbusiness.pk) to set up business email. If you already have a domain, we configure the email on it. If you don't have a domain yet, Swismax also offers domain registration — we can register your domain and set up business email all in one step. Contact us on WhatsApp and we'll guide you through the entire process.
How quickly can my business email be set up?
For most clients, business email is fully set up within 24 hours of payment. We handle the full DNS configuration, mailbox creation, and send you the IMAP/SMTP settings to configure your email on any device. For Corporate clients with 15+ mailboxes, setup typically takes 24–48 hours. We'll guide you through everything on WhatsApp.
Can I access my business email on my phone?
Yes — your business email works on every phone and email app. iPhone Mail, Samsung Mail, Gmail app, Outlook mobile — all work perfectly using IMAP sync. We provide a step-by-step configuration guide for each device, and our WhatsApp support team can walk you through it if you need help. Your inbox stays perfectly in sync between phone, computer, and webmail.
What is the difference between Starter, Business, and Corporate?
Starter (USD 1.99/month) is for 2 mailboxes with 5GB storage each — ideal for solopreneurs and small businesses. Business (USD 9.99/month) covers 5–15 mailboxes with 10GB storage, plus calendar sync, shared inboxes, and email aliases — perfect for growing teams. Corporate (USD 19.99/month) includes unlimited mailboxes with 25GB storage, admin control panel, email archiving, and a dedicated account manager — for large organisations.
Can I migrate my existing emails from Gmail or Outlook?
Yes — email migration is included in our Corporate plan and available as an add-on for Business plan clients. We migrate all your existing emails, contacts, and calendar events from Gmail, Outlook, or any other provider to your new business email account — so you don't lose anything. For Starter plan clients, we provide a self-migration guide that takes about 30 minutes.
What happens if I have a problem with my business email?
We offer direct WhatsApp support for all email hosting clients. Message us and we typically respond within 1–2 hours during business hours. For Corporate clients, our team responds within 30 minutes and you have a dedicated account manager. Our 99.9% uptime SLA means downtime is extremely rare, but when issues do occur, we resolve them promptly and keep you informed throughout.