🔒
Security Updates & Hardening
Core CMS, plugin and theme security patches applied as soon as they are released. Firewall rules, login protection and security hardening to block attacks before they reach your site.
📡
24/7 Uptime Monitoring
Your website is monitored every 5 minutes, around the clock. If it goes down, we are alerted immediately and begin resolving the issue — often before your customers even notice.
💾
Weekly Offsite Backups
Full website and database backups taken weekly and stored securely offsite. If anything ever goes wrong, we restore your website to a clean working state — fast, no data lost.
⚡
Speed Optimisation
Image compression, caching configuration, database cleanup and code minification — keeping your load time under 2 seconds. Fast websites rank higher and convert better.
🔧
Plugin & Theme Updates
All plugins and themes updated on a tested, safe schedule. We verify compatibility before every update — no surprise breakages, no white screens, no broken layouts after an update.
🐛
Bug Fixes & Error Monitoring
PHP errors, broken links, 404 pages, form failures and layout issues identified and fixed each month. Higher plans include priority same-day bug resolution.
✏️
Content Updates
Text edits, image swaps, product updates, price changes and page adjustments — your website always reflects your current business without you needing to touch the backend.
🔐
SSL Certificate Management
SSL certificate health monitored and renewed before expiry. An expired SSL kills your search rankings, shows scary browser warnings and destroys customer trust instantly.
🦠
Malware Scanning & Removal
Weekly automated malware scans with immediate removal if threats are detected. Includes blacklist monitoring — we catch hacks before Google flags your site as dangerous.
📊
Monthly Performance Report
Detailed monthly report covering uptime, speed scores, tasks completed, security events, traffic trends and recommendations — so you know exactly what has been done.
🗄️
Database Optimisation
Monthly database cleanup — removing spam, old revisions, transients and orphaned data. A clean database means faster queries, faster pages and a more stable site overall.
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Dedicated WhatsApp Support
Direct access to your Swismax maintenance team via WhatsApp — ask questions, report issues or request changes any time. Real people, real responses, no ticket queue.